Privacy and Security

Best Buds is committed to providing its users with an Internet experience that respects their personal privacy concerns.

Use of Personal Information:

For Best Buds to process your order, we need information such as your full name, email address, contact number, your billing address, delivery address and payment details.

The personal information we collect is primarily intended to offer better customer service and to improve communications. Best Buds collects personal data for the purpose of providing a service/product requested by the customer.

We also may need to contact customers by phone, postal mail, or email if questions arise regarding their order.

Information may also be used to inform relevant customers of additional products and services, which may be of interest to them. Please note, that all marketing material that is sent to the customer will include the option to request removal from our contact lists.

If you purchase goods and services from bestbuds.com.au we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Best Buds with current, complete and accurate customer information when asked to do so by the website or an employee of Best Buds.

Disclosure of Information:

Unless we are required by law to disclose such information Best Buds will not disclose personal information that may be given to us to any organisation or person outside of the company. Best Buds operates secure data networks that are designed to protect the customer's privacy and security. Best Buds will do its best to ensure that any information provided by the customer and relating to the customer as an individual is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised Best Buds staff. In the case of Best Buds holding personal information we will endeavour to keep the information as accurate and up to date as possible.

Anonymity:

Best Buds customers have the right to remain anonymous except in those transactions (such as Credit Card or Account sales) where personal information is required to complete such transactions. In the case of floral or gift deliveries Best Buds will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Customer Details:

As a Best Buds customer, you are responsible for maintaining the accuracy of your details by contacting Best Buds on (+61 2) 9280 0002 or info@bestbuds.com.au.